Privacy Policy

Introduction

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://wallhax.com

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Service. It also informs you of your privacy rights and the protections provided by law.

We use your personal data to provide and enhance the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions: The terms with capitalized initial letters have the meanings defined below.

These definitions apply equally whether the term appears in singular or plural form.

Definitions: 

The following terms have the meanings specified in this Privacy Policy:

  • "You" refers to the individual who accesses or uses the Service, or the company or other legal entity that such individual represents when accessing or using the Service.
  • "Company" refers to Wallhax and may be referred to as "the Company," "We," "Us," or "Our" in this Agreement.
  • "Third-party Social Media Service" refers to any website or social network website where a user can log in or create an account to use the Service.
  • "Account" refers to a unique account created for you to access our Service or parts of our Service.
  • "Device" refers to any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • "Service" refers to the Website.
  • "Software" refers to the Wallhax software client available to users with a paid membership.
  • "Service Provider" refers to any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals hired by the Company to facilitate the Service, provide the Service on the Company's behalf, perform services related to the Service, or help the Company analyze the use of the Service.
  • "Website" refers to Wallhax, accessible at https://wallhax.com.
  • "Affiliate" means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • "Country" refers to Quebec, Canada.
  • "Personal Data" refers to any information that relates to a specific or identifiable individual.
  • "Cookies" are small files placed on your computer, mobile device, or any other device by a website, which contain information about your browsing history on that website, among other uses.
  • "Usage Data" refers to data collected automatically, either as a result of using the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

Collection and Use of Personal Data

Collected Personal Information 

In some cases, you may voluntarily provide us with personally identifiable information such as your name, address, phone number, email, job title, payment card information, financial account information, mother's maiden name, date of birth, image, and any other information that could be used to identify you if combined with other personally identifiable information.

This information can be provided when you participate in sweepstakes or contests, complete surveys, apply for jobs, make purchases, request customer support, subscribe to services and newsletters, register on our platform, provide comments or feedback, and engage in any other transactions with us.

We may use your email and contact information for customer support, required notifications, product updates, policy updates, marketing releases, but not for any other purposes outside of what is outlined in this policy.

Usage Data Collection

Usage Data is automatically collected when you use the Service. This data may include:

  • Your device's Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our Service
  • Time and date of visit
  • Time spent on those pages
  • Unique device identifier
  • Other diagnostic information.

When accessing the Service through a mobile device, we may also collect additional information, such as:

  • Type of mobile device used
  • Mobile device unique ID
  • Mobile device IP address
  • Mobile operating system
  • Type of mobile browser used
  • Unique device identifier
  • Other diagnostic information.

In addition, we may collect information that your browser sends whenever you visit our Service or access it through a mobile device.

Usage Data is also automatically collected when you use the Software. This data may include:

  • Unique device identifier
  • Your device's Internet Protocol (IP) address
  • Date and Time of Login
  • Other diagnostic information

Tracking Technologies and Cookies Usage

We utilize Cookies and similar tracking technologies to monitor activity on Our Service and store specific information. These tracking technologies, such as beacons, tags, and scripts, help us collect and track information to enhance and analyze Our Service.

You have the option to reject all Cookies in your browser or to be notified when a Cookie is being sent. However, if Cookies are not accepted, it may affect your ability to use certain parts of Our Service.

Cookies can be either "Persistent" or "Session" type. Persistent Cookies remain on your computer or device even when you go offline, while Session Cookies are deleted as soon as you close your browser.

We use both types of Cookies for the following purposes:

Essential Cookies (Session Cookies, Administered by Us) 

Purpose: To provide essential services and features on the Website and to authenticate users and prevent fraud. These Cookies are necessary for the services requested by the user and are only used for this purpose.

Acceptance of Cookies Policy Notice Cookies (Persistent Cookies, Administered by Us) 

Purpose: To identify if users have accepted the use of Cookies on the Website.

Functionality Cookies (Persistent Cookies, Administered by Us) 

Purpose: To enhance the user experience by remembering user choices, such as login information or language preference. These Cookies allow for a more personalized experience and prevent the need for re-entering preferences every time the Website is used.

Tracking and Performance Cookies (Persistent Cookies, Administered by Third-Parties) 

Purpose: These Cookies track website traffic and usage patterns and can link back to individual visitors through pseudonymous identifiers associated with their devices. The information collected is used to test new advertisements, pages, features, and functionality to gauge user reactions.

Targeting and Advertising Cookies (Persistent Cookies, Administered by Third-Parties) 

Purpose: These Cookies monitor browsing behavior and display advertisements that are more relevant to the user's interests. The information gathered is used to group users with similar interests, allowing third-party advertisers to show relevant ads on third-party websites with Our permission.

Purposes for Using Your Personal Data

The Company may use Your Personal Data for the following reasons:
  1. To provide and maintain our Service: This includes monitoring the usage of our Service.
  2. To manage Your Account: To handle Your registration as a user of the Service and provide You access to various functionalities available to registered users.
  3. To perform a contract: This includes the development, compliance, and completion of the purchase contract for products, items, or services You have bought or any other contract entered with Us through the Service.
  4. To contact You: This includes sending communications via email, telephone, SMS, or other electronic means, such as mobile app push notifications, related to updates, informative messages about functionalities, products, or contracted services, and necessary security updates.
  5. To offer news, special promotions, and information: This includes providing You with information about similar goods, services, and events unless You opt out of receiving such information.
  6. To manage Your requests: To address and handle any requests made to Us.
The following situations may result in the sharing of your personal information:
  1. Sharing with Service Providers:
  • We may share your personal information with service providers to:
    • Monitor and analyze the use of our service
    • Show advertisements to you to help support and maintain our service
    • Advertise on third-party websites to you after you visited our service
    • Process payments
    • Contact you
  1. Business Transfers:
  • We may share or transfer your personal information in connection with:
    • Mergers
    • Sales of company assets
    • Financing
    • Acquisition of all or a portion of our business
  1. Sharing with Affiliates:
  • We may share your information with our affiliates and will require them to honor this Privacy Policy.
  • Our affiliates include:
    • Subsidiaries
    • Joint venture partners
    • Other companies that we control or are under common control with us.
  1. Sharing with Business Partners:
  • We may share your information with our business partners to offer you certain products, services, or promotions.
  1. Sharing with other users:
  • When you share personal information or interact in public areas with other users, such information may be viewed by all users and publicly distributed outside.
  • If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures, and description of your activity.
  • Other users will be able to view descriptions of your activity, communicate with you, and view your profile.


Retention Of Personal Data

The Company is committed to ensuring the appropriate retention of Your Personal Data. We will only retain Your Personal Data for the period of time necessary to achieve the purposes outlined in this Privacy Policy. This may include retaining Your Personal Data to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

In addition to retaining Personal Data, The Company will also retain Usage Data for internal analysis purposes. This data is typically kept for a shorter period, unless it is required to enhance the security or improve the functionality of Our Service, or we are legally obligated to retain it for a longer duration.

The Transfer of Your Personal Data

Your personal information, including Personal Data, may be processed at the Company's offices or any other location where the parties involved in the processing are located. This may result in the transfer of your information to computers located outside of your state, province, country, or jurisdiction where data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Policy and submitting your personal information, you agree to such transfers.

The Company is committed to ensuring the secure treatment of your data and will only transfer your Personal Data to another organization or country with proper controls in place, including the security of your information and personal data. All necessary steps will be taken to ensure your data is handled securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

  1. Business Transactions: In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred to a third party. The Company will provide notice before this transfer occurs and Your Personal Data becomes subject to a different Privacy Policy.
  2. Law Enforcement: The Company may be required to disclose Your Personal Data if required by law or in response to valid requests from public authorities (e.g. court or government agency).
  3. Other Legal Requirements: The Company may disclose Your Personal Data if it is believed to be necessary for:
    a. Complying with a legal obligation
    b. Protecting and defending the rights or property of the Company
    c. Preventing or investigating possible wrongdoing in connection with the Service
    d. Protecting the personal safety of Service users or the public
    e. Protecting against legal liability


Security of Your Personal Information

We understand the importance of keeping Your Personal Information secure and take appropriate measures to do so. However, it is important to note that no method of transmitting or storing data electronically is completely secure. Despite Our efforts to use commercially acceptable means to protect Your Personal Information, We cannot guarantee its absolute security.

Processing of Your Personal Information by Service Providers

Only Service Providers who perform tasks on Our behalf have access to Your Personal Information and are obligated to keep it confidential and not use it for any other purposes.

Analytics Services

We may employ third-party service providers to track and analyze the usage of our Service. This includes Google Analytics, provided by Google Inc.

Payment Processing

If our Service offers paid products or services, we may utilize third-party payment processing services to handle payments. These services include, but are not limited to, Coinbase Commerce, Paygol, Payssion, Stripe, and Paypro Global.

We do not store or retain Your payment card information, which is transmitted directly to the payment processor. The processing of Your personal information by these third-party services is governed by their respective Privacy Policies. They abide by the PCI-DSS standards set by the PCI Security Standards Council, which is comprised of brands like Visa, Mastercard, American Express, and Discover, to ensure secure handling of payment information.

If you choose to pay via bank transfer, the payment processor may request additional information from you to facilitate the transaction and verify your identity.

Service Enhancement and Performance

 We may utilize third-party Service Providers to enhance the performance of our Service. This includes Evidence.io, provided by Marketing Mavens, LLC.

Child Protection

Our Service does not address anyone under the age of 18 (“Children”), and we do not knowingly collect personally identifiable information from individuals under this age. If you are a parent or guardian and become aware that your child has provided us with their personal data, please contact us. If we become aware of any collection of personal data from minors under 18 without verifiable parental consent, we will take necessary measures to remove such information from our servers.

Links to Other Websites 

Our Service may include links to other websites not operated by us. If you click on a third-party link, you will be directed to that website. It's important to review the Privacy Policy of every website you visit. We have no control or responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us:

Through our helpdesk: https://wallhax.com/member/helpdesk/

Policy Effective Date

This Policy was last updated on the date indicated below. If you would like to view a previous version of this Policy, please reach out to us using one of the methods provided above, and specify the desired date or time frame for the requested previous Policy version.

Updated February 5, 2023